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Privacy Policy

Effective Date: August 7, 2026

Last Updated: August 7, 2026

1. Introduction

Highland Delivery Service LLC (“Highland,” “we,” “us,” or “our”) respects the privacy of individuals who visit or use our website.

This Privacy Policy explains how information is collected, used, stored, and protected through [OFFICIAL WEBSITE DOMAIN] (the “Website”).

The Website has two distinct purposes:

  1. Public Institutional Website: To present Highland, its professional culture, operations, values, employment opportunities, and general company information to prospective applicants, delivery service professionals, other Delivery Service Providers, business contacts, and members of the general public.

  2. Restricted Employee Portal: To provide active Highland employees with secure access to company communications, professional feedback, internal resources, and individual performance information.

The Website does not sell products or services, accept customer delivery orders, process payments, or conduct e-commerce activities.

2. Public and Restricted Areas

A. Public Website

The public portion of the Website may be viewed by individuals interested in:

  • Learning about Highland;

  • Understanding the company’s culture and professional standards;

  • Exploring employment opportunities;

  • Learning about Highland’s work as a delivery service provider;

  • Establishing legitimate professional or business contact with Highland.

Viewing the public Website does not create an employment, contractual, partnership, or business relationship with Highland.

B. Restricted Employee Portal

Website accounts are not available to the general public, prospective applicants, former employees, independent visitors, or outside organizations.

An account may be created or authorized only after an individual has been formally hired by Highland and is recognized as an active employee or authorized company representative.

The ability to access the restricted portal is connected to the individual’s active association with Highland. When that association ends, eligibility to access the portal also ends, and Highland may suspend, disable, or permanently revoke the account.

Employees may not create accounts for other individuals, share login credentials, or permit another person to access restricted company information through their accounts.

3. Information We Collect

Depending on how the Website is used, Highland may collect:

Information submitted by public visitors

  • Name;

  • Email address;

  • Telephone number;

  • Information included in employment inquiries or applications;

  • Résumés, professional qualifications, employment history, or similar information;

  • Messages voluntarily submitted through contact forms.

Employment applications may be processed through an external application platform. Information submitted through that platform may also be governed by the platform provider’s privacy policy.

Information associated with employee accounts

  • Name and work-related identification;

  • Email address and login credentials;

  • Employment status and authorized Website role;

  • Internal communications;

  • Training and professional development information;

  • Individual work-performance information;

  • Feedback, acknowledgments, or other employment-related records made available through the portal.

Technical information

The Website or its service providers may automatically collect limited technical information, including:

  • IP address;

  • Browser and device type;

  • General location derived from an IP address;

  • Pages viewed and time spent on the Website;

  • Login activity;

  • Cookies and similar technologies;

  • Technical and security logs.

4. How We Use Information
Highland may use information collected through the Website to:

  • Operate and maintain the Website;

  • Respond to inquiries;

  • Receive and evaluate employment applications;

  • Communicate with applicants;

  • Verify eligibility for restricted employee access;

  • Provide company communications and internal resources;

  • Present individual professional feedback and performance information;

  • Protect the Website and employee accounts;

  • Prevent unauthorized access, misuse, or fraudulent activity;

  • Maintain appropriate business and employment records;

  • Comply with applicable legal obligations;

  • Improve Website functionality and user experience.

Information presented through an employee account is intended only for the authorized employee and appropriate Highland leadership or personnel.

5. How We Share Information

Highland does not sell or rent personal information.

Information may be disclosed only when reasonably necessary to:

  • Operate or support the Website;

  • Process employment applications;

  • Provide hosting, account-management, security, analytics, or technical services;

  • Comply with applicable laws, regulations, court orders, or governmental requests;

  • Protect the rights, property, safety, or legitimate interests of Highland, its employees, or others;

  • Investigate security incidents, misconduct, or unauthorized Website activity.

Service providers may receive only the information reasonably necessary to perform their authorized functions.

6. Wix and Third-Party Services

The Website is created and hosted using Wix. Wix may process technical information, cookies, account information, security data, and other information necessary to operate the Website.

The Website may also contain links to external services, such as employment application forms, maps, or other third-party platforms. Highland is not responsible for the privacy practices of websites or services operated by third parties.

Visitors should review the privacy policies of those services before submitting personal information.

7. Cookies and Tracking Technologies

The Website may use essential cookies and similar technologies to:

  • Maintain Website functionality;

  • Support secure login sessions;

  • Remember user preferences;

  • Protect employee accounts;

  • Measure general Website activity;

  • Detect technical problems or unauthorized activity.

Where required, visitors may be given the opportunity to manage nonessential cookies through the Website’s cookie settings.

Disabling certain cookies may affect login functions or other parts of the Website.

8. Data Retention

Highland retains information only for as long as reasonably necessary for the purpose for which it was collected, including operational, employment, security, recordkeeping, and legal purposes.

Employee portal access may be terminated when an individual is no longer employed by or formally associated with Highland.

Termination of access does not necessarily require Highland to delete legitimate employment, safety, training, performance, or business records that it is legally or operationally permitted to retain.

9. Data Security

Highland uses reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, disclosure, alteration, misuse, or loss.

Employees are responsible for protecting their login credentials and must not share passwords or allow another person to use their accounts.

No internet-based system can guarantee absolute security. Users should notify Highland promptly if they believe their account or personal information has been compromised.

10. Privacy Rights and Requests

Depending on applicable law and the nature of the information involved, individuals may request:

  • Access to certain personal information;

  • Correction of inaccurate information;

  • Deletion of information that Highland is not legally or operationally required to retain;

  • Information about how their personal information is used;

  • Assistance with account access or security concerns.

Identity verification may be required before a request is completed.

Employment-related records may be subject to separate legal, contractual, operational, or record-retention requirements.

11. Children’s Privacy

The Website is not directed to children under the age of 13, and Highland does not knowingly collect personal information directly from children under 13 through the Website.

Employment opportunities and employee accounts are intended for individuals legally eligible for the applicable position or already formally employed by Highland.

12. Changes to This Privacy Policy

Highland may update this Privacy Policy to reflect changes to the Website, company practices, legal requirements, or available services.

The revised policy will be posted on the Website with an updated “Last Updated” date. Continued use of the Website after an update constitutes acknowledgment of the revised policy.

13. Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

Highland Delivery Service LLC
500 Long Beach Boulevard
Stratford, Connecticut
Email: HR.HIGHLAND@GMAIL.COM
Telephone: (475) 450-3955

Applicable Laws and Legal Framework

This Privacy Policy and Highland’s handling of personal information are intended to comply with applicable federal and Connecticut laws and regulations, including, where applicable:

  • The Connecticut Data Privacy Act, Connecticut General Statutes Sections 42-515 through 42-526;

  • Connecticut laws concerning the safeguarding of personal information and notification of data security breaches, including Connecticut General Statutes Sections 36a-701b and 42-471;

  • The Connecticut Unfair Trade Practices Act, Connecticut General Statutes Section 42-110b;

  • Connecticut personnel-file and employment-record laws, including Connecticut General Statutes Sections 31-128a through 31-128j;

  • Connecticut General Statutes Section 31-48d, where Highland engages in electronic monitoring covered by that statute;

  • Section 5 of the Federal Trade Commission Act, 15 U.S.C. Section 45, concerning unfair or deceptive acts or practices;

  • The Children’s Online Privacy Protection Act, 15 U.S.C. Sections 6501 through 6506, and the Children’s Online Privacy Protection Rule, 16 C.F.R. Part 312, where applicable; and

  • Any other federal, state, or local laws that apply to the collection, use, protection, retention, disclosure, or disposal of personal information.

Information collected from employees and employment applicants may be subject to employment and personnel-record laws that are separate from, or not covered by, certain consumer privacy statutes.

Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law. If any provision of this Privacy Policy conflicts with applicable law, the applicable law will control.

Governing Law

Except where otherwise required by applicable federal law, this Privacy Policy and the use of the Website shall be governed by and interpreted under the laws of the State of Connecticut, without regard to its conflict-of-law principles.

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